Professional and Personal Services

Remote Support

  • Connect to your device to help or fix from my desk

Cyber Security, Safety and Privacy

  • Ensure you are keeping your data safe and private

Software Selection

  • Advice and suggestions of software that does what you need it to do to delight your customers

Device Selection and Setup

  • Make sure devices have been set up the way you need them to be - which may well differ from the what the vendors of your kit have in mind,

Telephone and VOIP systems advice and guidance

  • It won't be long before all telephone communications will be routed over the internet (VoIP - Voice over Internet Protocol). It doesn't have to cost a fortune and opens up more ways to collaborate and meet.

Professional and Personal Skills

  • IT Service Management: keeping IT customer focused by designing, delivering, managing, and improving IT services for end-users;
  • Cyber security good practice - Assessor for IASME Governance and Cyber Essentials.
  • Proficient knowledge of all desktop environments;
  • Remote infrastructure management;
  • Fluent and extensive use of office suites including Microsoft 365, Google Workplace, LibreOffice;
  • Website building with Drupal, Wordpress and Backdrop CMS with CiviCRM (PHP/MySQL), HTML/CSS (editing);
  • Advocate of open source and collaborative methodologies;
  • Desktop publishing, document layout and design, logo design.