Steven James: personal Profile

  • An experienced SME business support manager and operations lynchpin
  • Talent for quickly acquiring skills
  • Accomplished juggler of multiple consecutive and concurrent projects
  • Diplomatic, polished and personable
  • Patient, non-judgemental, sensitive to diversity and bias

Steven James: Skills Summary


  • IT Service Management
  • Cyber-security
  • GDPR and privacy
  • CMS website building
  • Office suites, CRM, DTP
  • Cloud and SAAS
  • Open source advocacy
  • Windows, MacOS, GNU/Linux desktop/server

Organisation and planning:Operations, logistics, projects and events.

  • Operations, projects/events
  • Budget and resources
  • Collaboration and coordination
  • Staff motivation, time and tasks


Consultative business development and marketing, diplomacy, literacy, numeracy, presentation, training, writing, counselling skills.


Analytical thinking, identifying and defining needs, forecasting, generating ideas, innovating, problem identification, risk assessment.


Adaptability, flexibility, cultural sensitivity, empathy and congruent listening, initiative, internationalism, patience, tact, teamwork.