Steven James: personal Profile

  • An experienced SME business support manager and operations lynchpin
  • Talent for quickly acquiring skills
  • Accomplished juggler of multiple consecutive and concurrent projects
  • Diplomatic, polished and personable
  • Patient, non-judgemental, sensitive to diversity and bias

Steven James: Skills Summary

Technology

  • IT Service Management
  • Cyber-security
  • GDPR and privacy
  • CMS website building
  • Office suites, CRM, DTP
  • Cloud and SAAS
  • Open source advocacy
  • Windows, MacOS, GNU/Linux desktop/server

Organisation and planning:Operations, logistics, projects and events.

  • Operations, projects/events
  • Budget and resources
  • Collaboration and coordination
  • Staff motivation, time and tasks

Communication

Consultative business development and marketing, diplomacy, literacy, numeracy, presentation, training, writing, counselling skills.

Research

Analytical thinking, identifying and defining needs, forecasting, generating ideas, innovating, problem identification, risk assessment.

Personal/Soft

Adaptability, flexibility, cultural sensitivity, empathy and congruent listening, initiative, internationalism, patience, tact, teamwork.